FAQs

In this section you can find answers to the most frequently asked questions. Discover more about store openings, e-commerce orders, refunds, returns & more.

(i) You may exchange your item for another item, or return it for store credit, at any of our free-standing retail stores in the United States, within thirty (30) days of the shipping confirmation. (ii) You must present the original proof of purchase at the time of the exchange.

Refunds will be issued and credited to the original credit card/account used for the Order purchased, and in the same currency. Please note that we will refund the purchase price of the returned Product(s), sales tax included, less the original shipping costs, if any.

Orders take 1 to 3 days to process, and delivery times are estimated from the day of shipping. All shipments require signature on delivery. As soon as the package is shipped you will receive an email containing your Tracking Number.

In 1984, Prada stunned the fashion industry with the introduction of the Nylon bag. Miuccia Prada utilized material used in military tents to create this never before seen nylon bag. Nylon material was used in various handbags and most iconically in the Prada Backpack.

Inside every genuine Prada bag, there is a brand stamp, which lists the house's identifying information. It can always be found on the bag's back wall – either along its top seam or just under the opening of its interior pocket.

Prada S.p.A. (/ˈprɑːdə/ ( listen), PRAH-də; Italian: [ˈpraːda]) is an Italian luxury fashion house founded in 1913 in Milan by Mario Prada. It specializes in leather handbags, travel accessories, shoes, ready-to-wear, and other fashion accessories.